ScaleX™ Insider Podcast

[ScaleX Bite-Size] AI for SMEs: What Problem Are You Trying to Solve with Claire Colvin Oct 23, 2026 04:23 AI for SMEs starts with a clear question: what problem are you trying to solve? In this clip from the ScaleX Insider Season 21 wrap-up, Brendan McGurgan and Claire Colvin reflect on Paul Cheek's advice on adopting AI. Claire shares how her own frustrations with technology have shaped her approach, and why identifying three to five business challenges with the team could give AI experimentation a u

Scaling Your Business: Practical Lessons from Season 21 with Claire Colvin Oct 21, 2026 45:53 Scaling your business brings plenty of questions. Are your meetings helping people move forward? Where could AI make a useful difference? And how do you keep learning while managing the demands of leadership? In this Season 21 wrap-up of ScaleX Insider, Brendan McGurgan and his business partner, Claire Colvin, revisit the guests, conversations and practical insights that stood out across the seaso

[ScaleX Bite-Size] Steve Jobs, Guy Kawasaki and What Makes a Leader Remarkable Oct 16, 2026 04:49 What makes someone truly remarkable? Is it their success, their personality, or the impact they leave behind? In this 5-minute clip from ScaleX Insider, Brendan McGurgan speaks with Guy Kawasaki about his experience working with Steve Jobs and what separates remarkable leaders from the rest. Guy shares his candid perspective on Jobs' brilliance and difficult personality, explains why Canva founder

[ScaleX Bite-Size] Guy Kawasaki: The Secret to Building Something Worth Scaling Oct 16, 2026 06:09 What if the secret to scaling your business is to stop worrying about scaling? In this 7-minute clip from ScaleX Insider, Brendan McGurgan speaks with Guy Kawasaki, former Apple chief evangelist and current Canva chief evangelist, about what businesses should focus on before pursuing growth. Guy explains why doing things that don't scale is often essential to winning your first customers, why smal

Guy Kawasaki on Scaling: Why Great Products Come Before Growth Oct 14, 2026 01:00:52 What does it really take to build a business worth scaling? Guy Kawasaki on scaling, entrepreneurship and what makes a business truly remarkable. In this episode of ScaleX Insider, Brendan McGurgan sits down with Guy Kawasaki, former Apple chief evangelist, current Canva chief evangelist, bestselling author and host of the Remarkable People podcast. Drawing on decades of experience working alongsi

[ScaleX Bite-Size] Building Your Leadership Identity with JL Holdsworth Oct 9, 2026 02:10 Becoming a scaling leader starts with how you see yourself and the habits you build. In this clip from ScaleX Insider, Brendan McGurgan and JL Holdsworth explore the connection between identity, consistent action and leading a growing business. Drawing on his experience as a powerlifter, JL shares his perspective on why new leadership practices can feel uncomfortable at first. They discuss how hab

[ScaleX Bite-Size] Staying Calm: The Experience That Changed JL Holdsworth Oct 9, 2026 03:06 Staying calm once felt unfamiliar to JL Holdsworth. In this clip from ScaleX Insider, he tells Brendan McGurgan how a four-day workshop in South Africa led to an unexpected change that his wife noticed in just four words. JL had travelled there to improve his performance. Instead, he describes finding himself responding calmly to a conversation that would previously have triggered anger. That expe

Leadership Under Pressure: How to Stay Calm with JL Holdsworth Oct 7, 2026 01:16:40 Leadership under pressure can mean dealing with a key employee leaving, a difficult customer or an unexpected setback. In this episode of ScaleX Insider, JL Holdsworth joins Brendan McGurgan to explore how leaders can stay calm, think clearly and lead through uncertainty. A world champion powerlifter, entrepreneur and performance coach, JL shares how a serious back injury led him to explore human

[ScaleX Bite-Size] AI and Remote Work: Will AI Replace Remote Teams? Oct 2, 2026 05:11 Will AI replace the people currently providing remote support to businesses? In this clip from ScaleX Insider, Brendan McGurgan asks Anne Lackey, Co-Founder and CEO of HireSmart Virtual Employees, how she sees AI and remote work evolving as digital agents become more capable. Anne isn't ignoring the potential disruption. But she also believes businesses need to look beyond the hype and consider th

[ScaleX Bite-Size] Why Your Team Needs to Know What Great Looks Like Oct 2, 2026 03:47 One of the biggest mistakes leaders make when managing people isn't hiring the wrong person. It's failing to tell them what success actually looks like. In this clip from ScaleX Insider, Anne Lackey, Co-Founder and CEO of HireSmart Virtual Employees, explains why leadership clarity matters regardless of where your team is based. People can't perform against expectations they don't understand. Anne

Remote Staffing: Anne Lackey on Building Teams That Scale Sep 30, 2026 01:03:27 What if scaling your business isn't about doing more, but getting the right people doing the right work? In this episode of ScaleX Insider, Brendan McGurgan is joined by Anne Lackey, Co-Founder and CEO of HireSmart Virtual Employees, to explore how remote staffing can help business owners create capacity, delegate effectively and build a business that doesn't depend on them for everything. Anne's

[ScaleX Bite-Size] How to grow a small business with a conservative budget Sep 25, 2026 02:47 Growing a small business doesn't always mean spending more, hiring expensive executives or raising outside capital. For Jeremy Middleton, the priority is proving that the business already works. In this clip, Jeremy explains why small businesses need people who can execute, not simply more strategy, and why raising early-stage capital can be an expensive way to fund growth. Before scaling, he look

[ScaleX Bite-Size] Why a Business Partnership Has to Evolve as You Scale with Jeremy Middleton Sep 25, 2026 02:50 What makes a business partnership work as the company grows? For Jeremy Middleton, it starts with trust, alignment and clarity — but the original agreement shouldn't necessarily be set in stone. In this clip, Jeremy shares how his 50/50 partnership with Sir Richard Harpin evolved as HomeServe grew, and why Jeremy himself suggested changing the deal when Richard became the driving force behind the

Long-Term Business Growth: Jeremy Middleton on Thinking in Decades Sep 23, 2026 52:24 What does it really take to build a business that can keep growing for decades? In this episode of ScaleX Insider, Brendan McGurgan is joined by Jeremy Middleton, co-founder of HomeServe and founder of Middleton Enterprises, to explore what long-term business growth looks like from someone who has experienced it first-hand. Jeremy co-founded the business that would become HomeServe alongside Sir R

[ScaleX Bite-Size] After 1,000 Interviews, This Lesson Stood Out with Jordan Harbinger Sep 18, 2026 04:10 After interviewing around 1,000 people, Jordan Harbinger has heard thousands of stories. But some conversations have stayed with him long after the recording ended. One was with former Soviet spy Jack Barsky, whose story forced Jordan to think about what happens when work and duty are prioritised over family. Another was with Kobe Bryant. After their interview, Jordan expected Kobe to move quickly

[ScaleX Bite-Size] How to Network When You Don't Have Time | Jordan Harbinger Sep 18, 2026 03:39 Networking often falls to the bottom of a founder's to-do list. Not because relationships aren't important, but because "networking" can feel vague, time-consuming and difficult to turn into a practical habit. Jordan Harbinger argues it doesn't have to be. His approach is something he calls Connect Four. Find one to four people you haven't spoken to in a while and send them a simple message. Remin

Business Networking: How to Build Relationships Before You Need Them | Jordan Harbinger Sep 16, 2026 01:02:37 Business networking, relationship building and scaling with purpose are more connected than most leaders realise. In this episode of ScaleX Insider, Brendan McGurgan sits down with Jordan Harbinger to explore how relationships, ambition and clear goals shape the way we scale. Jordan is the host of The Jordan Harbinger Show and has interviewed around 1,000 guests across business, psychology, scienc

[ScaleX Bite-Size] Using ChatGPT Isn't AI Transformation with Paul Cheek Sep 11, 2026 05:06 Paul Cheek explains why simply giving everyone access to ChatGPT isn't AI transformation. The real opportunity isn't a 10% productivity boost. It's moving towards 10x efficiency by deeply embedding AI across the business. But before SME leaders start building AI agents and automating workflows, Paul says there's one place they need to start: AI literacy. His advice? Set aside some "Tinker Time" to

[ScaleX Bite-Size] The Business Model Built for the AI Era with Paul Cheek Sep 11, 2026 03:34 Paul Cheek explains why AI is creating an entirely new model for how businesses scale. Traditional SMEs can start with limited upfront investment, but their growth often remains linear. Innovation-driven enterprises can achieve exponential growth, but typically require significant risk capital. Paul's AI-Driven Enterprise model brings those two worlds together — combining lower upfront resource re

AI-Driven Enterprise: How SMEs Can Unlock 10x Efficiency with Paul Cheek Sep 9, 2026 52:37 Stop using AI just to save a few minutes. Paul Cheek, MIT Senior Lecturer, entrepreneur and author of No One Works Here, joins Brendan McGurgan on the ScaleX Insider podcast to explain why the real opportunity with AI isn't a 10% productivity boost — it's building an AI-driven enterprise capable of unlocking 10x efficiency. They explore where SME leaders should actually start with AI, why every te

[ScaleX Bite-Size] Why the Best Leaders Don't Need to Dominate with Dr Benjamin Granger Sep 4, 2026 05:43 Eighty percent of employees are disengaged. Benjamin Granger, organisational psychologist and author, tells Brendan McGurgan on the ScaleX Insider podcast that dominance and prestige are the only two strategies humans use to achieve social status, and only one of them builds a business worth scaling. Dominance works in the short term. Every social animal uses it, from crickets to chimps to boardro

[ScaleX Bite-Size] Hiring for EQ: What Great Leaders Look For with Dr Benjamin Granger Sep 4, 2026 04:19 Dr Benjamin Granger explains why he would hire for EQ over IQ when choosing leaders — but why gut instinct alone is never enough. The best hiring decisions combine validated assessments, structured interviews, human-to-human conversations and a clear definition of what success looks like. And once you've done the due diligence? That's when Dr Benjamin believes you should listen to your gut. 00:00

Leadership Skills Every Great Leader Needs with Dr Benjamin Granger Sep 2, 2026 01:12:29 On ScaleX Insider, Dr Benjamin Granger explores the leadership skills that make someone worth following — from self-mastery and emotional intelligence to communication, body language and the ability to influence others. Benjamin is Chief Workplace Psychologist at Qualtrics Experience Management Institute and two-time best-selling author of A Leader Worth Following. His work explores the psychology

[ScaleX Bite-Size] Want Better Meetings? Ask Better Questions with Steven G. Rogelberg Aug 28, 2026 03:20 Most leaders assume that having an agenda automatically leads to effective meetings. Steven G. Rogelberg's research shows that it doesn't. In this clip from the ScaleX Insider podcast, Brendan and Steven explore why traditional meeting agendas can become a "hollow crutch" and reveal a simple shift that can completely change the quality of a meeting: stop listing topics to discuss and start framing

[ScaleX Bite-Size] Effective Meetings: Why Most Managers Get Them Wrong with Steven G. Rogelberg Aug 28, 2026 04:55 Most leaders think they know how to run effective meetings. But according to Steven G. Rogelberg, only around 25% of managers are actually trained to do it. In this clip from the ScaleX Insider podcast, Brendan and Steven explore why meeting effectiveness remains a major leadership blind spot, despite the enormous investment organisations make in meetings through time, salaries and lost opportunit

Effective Meetings: The Science of Making Every Meeting Count with Steven G. Rogelberg Aug 26, 2026 48:57 Most leaders accept bad meetings as the cost of doing business. Steven G. Rogelberg says they don't have to. In this episode of the ScaleX Insider podcast, Brendan sits down with the internationally recognised organisational psychologist, meeting scientist and bestselling author of The Surprising Science of Meetings to explore the science behind effective meetings and why the way we meet can eithe

[ScaleX Bite-Size] - Leadership Wellness with Adam Kingl Aug 21, 2026 06:38 Leadership performance isn't just about strategy, decision-making or execution. What happens when the biggest thing holding leaders back is simply a lack of energy? In this clip, Brendan McGurgan and Adam Kingl explore the growing connection between leadership wellness, energy and sustainable business growth. Adam explains why exhaustion has become such a common challenge for executives, as longer

[ScaleX Bite-Size] - How Food Can Support Better Concentration with Adam Kingl Aug 21, 2026 02:01 What if the food you eat could play a role in how well you focus? In this clip, Brendan McGurgan and Adam Kingl explore the connection between nutrition and concentration, looking at how certain nutrients can support the brain and help leaders maintain focus under pressure. Adam highlights eggs as one example, explaining the role of choline and lutein and why these nutrients are relevant to concen

Executive Nutrition Secrets Every Scaling Leader Needs To Know | Adam Kingl Aug 19, 2026 46:02

[ScaleX Bite-Size] - Founder Mindset: Stop Being the Star of Your Business with Dre Baldwin Aug 14, 2026 05:04 Founder mindset can play a major role in determining whether a business can truly scale. In this clip, Brendan McGurgan and Dre Baldwin explore why founders can struggle to let go of being the "star of the show"—even when their team is capable of taking ownership and moving the business forward without them. Dre explains why being needed can become almost addictive. When every problem comes back t

[ScaleX Bite-Size] - Discipline Is a System with Dre Baldwin Aug 14, 2026 04:29 Discipline is often seen as a character trait. But what if it's actually a product of structure? In this clip, Brendan McGurgan and Dre Baldwin challenge the idea that some people are simply "disciplined" while others are not. Dre explains why discipline is a byproduct of structure—and how clear routines, instructions and consequences can create consistent behaviour. They explore why people who st

Your Business Can't Scale While You're Still Its Best Employee with Dre Baldwin Aug 12, 2026 01:04:09 Dre Baldwin didn't come out of college with agents chasing him. He came out of a Division 3 basketball programme with no professional offers, no obvious route into the game and very little proof that anyone should take a chance on him. So he created the opportunity himself. He cold-called 60 basketball agents. Twenty asked to see his footage. One eventually became his agent and helped him secure h

[ScaleX Bite-Size] - Claire Colvin - Playing To Your Unique Ability Will Double Your Business Size Aug 7, 2026 03:56 Trust, unique ability and the courage to lead differently emerged as the defining themes of Season 20. In this wrap up episode of the ScaleX Insider podcast, Brendan McGurgan sits down with co-founder Claire Colvin to reflect on 200 guest episodes, three standout conversations and the lessons every scaling leader needs to hear. 00:00 Season 20 reflections and the 200th episode milestone 04:30 Patr

[ScaleX Bite-Size] - Leadership Self-Awareness: Stop Trying to Know Everything with Claire Colvin Aug 7, 2026 03:16 Leadership self-awareness is one of the most valuable qualities a leader can develop. In this clip, Brendan McGurgan and Claire Colvin explore why so many business leaders feel they need to have all the answers, and why genuine leadership self-awareness comes from understanding both your strengths and your limitations. Using examples from Taki Moore, Jason T. Smith and former WD-40 CEO Gary Ridge,

Scaling a Business: Season 20's Biggest Leadership Lessons with Claire Colvin Aug 5, 2026 50:40 Scaling a business is never just about revenue. Scaling a business, business growth, leadership development, SME growth strategies and organisational scaling all begin with the people leading the organisation. In this special Season 20 wrap-up, Brendan McGurgan is joined once again by Claire Colvin to reflect on the biggest lessons from another remarkable season of the ScaleX Insider Podcast. Cele

[ScaleX Bite-Size] - How Gratitude Rewires Your Mind with Simon Ong Jul 31, 2026 02:29 Gratitude is one of the fastest ways to improve your mental energy and emotional wellbeing. In this clip from the ScaleX Insider Podcast, Simon Alexander Ong shares a simple 3-step gratitude exercise that can instantly boost your mindset, strengthen your relationships, and help you feel more connected. Rather than keeping gratitude to yourself, Simon explains why expressing it, especially through

[ScaleX Bite-Size] - Imposter Syndrome: Why It Means You're Growing with Simon Ong Jul 31, 2026 03:34 Imposter syndrome isn't always a sign you're not ready—it can be proof that you're growing. In this clip from the ScaleX Insider Podcast, Simon Alexander Ong shares why leaving a secure career in finance for coaching taught him that when everything is uncertain, anything is possible. He explains why stepping outside your comfort zone naturally creates imposter syndrome, how uncertainty opens the d

[REPLAY - from the archive] Energy Management for Leaders: The Secret to Sustainable Success with Simon Ong Jul 29, 2026 01:07:10 Energy management for leaders is one of the most overlooked drivers of business success. In this episode of the ScaleX Insider Podcast, Brendan McGurgan sits down with Simon Alexander Ong, bestselling author of Energize, to explore how energy management, leadership energy, personal growth, and purpose-driven leadership help entrepreneurs and SME leaders perform at their highest level without burni

[ScaleX Bite-Size]- What Is Stress? The Truth Every Leader Needs to Know with Dr. Lauren Hodges Jul 24, 2026 02:42 What is stress? Most people think stress is something to avoid, but according to human performance expert Dr. Lauren Hodges, that's one of the biggest misconceptions. In this clip, Lauren explains what stress is, why stress isn't inherently good or bad, and how stress management begins by changing the way we think about pressure. Whether you're a business leader, entrepreneur, or professional, und

[ScaleX Bite-Size]- Signs of Chronic Stress Every Leader Should Never Ignore with Dr.Lauren Hodges Jul 24, 2026 05:04 Signs of chronic stress can be easy to miss, especially for business leaders, entrepreneurs, and high performers who believe they're managing everything well. In this clip, Dr.Lauren Hodges shares the personal story that changed her perspective on resilience after a visit to a cardiologist revealed she was ignoring the warning signs of chronic stress. Lauren explains why checking all the "healthy

[REPLAY - from the archive] Stress Management Masterclass for SME Leaders with Dr.Lauren Hodges Jul 22, 2026 01:06:39 Stress management is one of the most important leadership skills for business owners, entrepreneurs, and SME leaders. In this episode, stress management, resilience, recovery, leadership performance, and stress resilience take centre stage as Brendan McGurgan is joined by human performance expert Dr. Lauren Hodges, author of Less Stress, More Calm. If you're leading a growing business, scaling a t

[ScaleX Bite-Size] - Mental Resilience: Wim Hof's Secret to Peak Performance Jul 17, 2026 04:01 Mental resilience is one of the most valuable skills a leader can develop. In this clip from the ScaleX Insider Podcast, Brendan McGurgan asks Wim Hof about the mental strategies he relies on before taking on extraordinary challenges and what leaders can learn from them. Rather than focusing on motivation alone, Wim explains why mental resilience begins with trust, intention and learning to consci

[ScaleX Bite-Size] - Cold Exposure Benefits: Why Wim Hof Recommends Cold Showers Jul 17, 2026 01:36 Cold exposure is one of the simplest ways to build resilience, improve focus and strengthen your ability to handle stress. In this clip from the ScaleX Insider Podcast, Wim Hof explains why cold exposure is a key pillar of the Wim Hof Method and how something as simple as a cold shower can help activate the body's natural stress-response systems. Known worldwide as The Iceman, Wim Hof shares the p

[REPLAY - from the archive] Wim Hof Explains How Leaders Can Stay Calm Under Pressure Jul 15, 2026 52:29 Wim Hof Method, stress management and breathing techniques can transform the way leaders perform under pressure. In this episode of the ScaleX Insider Podcast, Brendan McGurgan sits down with Wim Hof to explore how breathing, cold exposure and mindset can help entrepreneurs, business owners and SME leaders build resilience, improve focus and stay calm in high-pressure situations. Together they dis

[ScaleX Bite-Size]-3 Interviewing Tips That Actually Work with Patrick Lencioni Jul 10, 2026 02:25 Most leaders think they can spot a great hire in a one-hour interview. Patrick Lencioni believes that's one of the biggest mistakes organisations make. In this clip from the ScaleX Insider podcast, Patrick shares three practical interviewing tips that reveal whether a candidate is truly humble, hungry, and smart before you make the wrong hiring decision. Drawing from decades of leadership experien

[ScaleX Bite-Size]- 6 Types of Working Genius with Patrick Lencioni Jul 10, 2026 06:15 Most leaders assume burnout comes from working too hard. Patrick Lencioni argues it often comes from doing the wrong kind of work. In this clip from the ScaleX Insider podcast, Patrick explains how the Working Genius framework was born from his own leadership frustrations and why understanding where your natural energy lies can transform the way you lead. Patrick shares the story behind creating t

Working Genius: Why Your Best People Are In The Wrong Roles with Patrick Lencioni Jul 8, 2026 01:26:49 Most leaders are building teams around talent and titles when the real unlock has nothing to do with either. Patrick Lencioni, one of the most influential business thinkers on the planet, joins Brendan on episode 200 of the ScaleX Insider podcast to reveal why humble, hungry and smart beats brilliant every time, why your team's silence in meetings is costing you everything, and why the most danger

[ScaleX Bite-Size]—Founder Obsession: Why the Best Entrepreneurs Can't Switch Off Jul 3, 2026 02:13 Founder obsession is often the invisible force behind extraordinary business growth, exceptional entrepreneurship, and long-term success. In this episode, Brendan McGurgan sits down with renowned business coach Taki Moore to explore why founder obsession, entrepreneurial curiosity, and creative expression separate high-performing founders from everyone else. Having coached some of the world's most

[ScaleX Bite-Size]— Taki Moore Five Ones: $1M Scaling Framework for SMEs Jul 3, 2026 03:05 Taki Moore Five Ones framework is a simple scaling strategy for SMEs and B2B founders looking to reach $1M fast. In this episode, Taki Moore breaks down the Five Ones framework and explains why simplicity is the real engine behind scalable business growth for SME leaders. Taki Moore shares a conversation with Clay Collins, founder of LeadPages, and reveals the Five Ones scaling framework that help

Scaling To $10M Nearly Destroyed Me with Taki Moore Jul 1, 2026 51:53 Taki Moore had a $10 million business he hated and a sales team of nine he no longer needed. This episode is the story of how he burned it all down, rebuilt it with a team of nine and a 2-page document, and scaled past $1.7 million a month doing only the work he actually loves. In this episode, Brendan sits down with Taki Moore, the coach behind some of the most prolific names in the business worl

[ScaleX Bite-Size]— The Biggest Myth About High Performance Teams with Dr Marcia Goddard Jun 26, 2026 07:03 Why Formula One teams outperform most businesses reveals a surprising truth about high performance. According to neuroscientist and Formula One researcher Dr Marcia Goddard, talent alone does not create winning teams. The biggest myth about high performance teams is that hiring brilliant people automatically guarantees results. What F1 can teach leaders about culture and communication shows why th

[ScaleX Bite-Size]—How to Run Better Meetings with Dr Marcia Goddard Jun 26, 2026 04:14 Why do most meetings fail—even in high-performing businesses? According to neuroscientist and Formula One researcher Dr Marcia Goddard, the problem is not complexity, budget, or talent. It's structure. One of the clearest lessons from Formula One teams is that communication systems determine performance. And in most organisations, meetings are where those systems break down first. In this conversa

Why Psychological Safety Drives Business Growth with Dr Marcia Goddard Jun 24, 2026 01:05:32 Why psychological safety drives business growth reveals Dr Marcia Goddard, neuroscientist, Formula One researcher and author of Driving Performance: 10 Lessons About Building High Performing Teams From Neuroscience And Formula One. The #1 predictor of high performance teams is not talent but culture. What Formula One can teach leaders about scaling culture shows how communication, trust and accoun

[ScaleX Bite-Size]— Why Most Strategy Is Bullsh*t (Alex Smith) Jun 19, 2026 06:09 Strategy for SMEs is often misunderstood—and in this clip, Alex Smith, author of No Bullsht Strategy*, breaks down why most strategy for SMEs is either meaningless, misused, or completely non-existent. Alex explains that most businesses don't actually have a real strategy for SMEs. Instead, they rely on reactive optimisation, vague goals, or statements like "be number one," which sound like strate

[ScaleX Bite-Size]- Alex Smith on Why Most Leaders Have No Real Strategy Jun 19, 2026 04:40 Strategy for SMEs is often misunderstood—and in this clip with Alex Smith, author of No Bullsht Strategy*, we break down why most leaders don't actually have a real strategy for SMEs, even if they believe they do. When asked what it would take to 3x a business in 12 months, most founders quickly realise their strategy for SMEs is unclear, reactive, or based on assumptions rather than a defined gro

Strategy for SMEs: Why 99% of Businesses Fail to Scale (Alex Smith) Jun 17, 2026 52:59 Strategy for SMEs is at the heart of this conversation with Alex Smith, author of No Bullsht Strategy*. In this episode, we break down what strategy for SMEs actually means in practice, why most businesses misunderstand strategy for SMEs, and how a clear strategy for SMEs is the difference between stagnation and real business scaling. Alex Smith challenges conventional thinking around strategy for

[ScaleX Bite-Size] Salim Ismail: Exponential Organisations: Why Startups Win 10X Jun 12, 2026 04:27 Exponential Organisations examples show how SMEs and fast-scaling companies can achieve 10x growth by redesigning how they grow, rather than simply doing more of what already exists. In this ScaleX Insider clip, Salim Ismail shares practical Exponential Organisations examples that help SME leaders understand how to scale from 2 million to 20 million in revenue using exponential principles. A key i

[ScaleX Bite-Size] Salim Ismail: Why Exponential Organisations Outperform Traditional Businesses Jun 12, 2026 02:43 Exponential Organisations are changing how SMEs scale, compete, and grow in today's business environment. In this ScaleX Insider clip, Salim Ismail explains what an Exponential Organisation is, how the concept has evolved over time, and why it matters for SME leaders building for growth. Salim draws on his experience as Head of Innovation at Yahoo in Silicon Valley, where he saw a consistent chall

Scaling SMEs: How to Build an Exponential Growth Business with Salim Ismail Jun 10, 2026 55:14 Exponential Organisations are reshaping how modern businesses scale, grow and compete, and SME leaders who understand these principles are gaining a serious advantage. In this episode of ScaleX Insider, Brendan McGurgan is joined by Salim Ismail — best-selling author of Exponential Organisations, serial entrepreneur, and former Google-acquired founder, to break down what it really takes to scale

[ScaleX Bite-Size] BJ Wright: Tough People Decisions: Why Founders Struggle to Let Go Jun 5, 2026 04:07 Before you watch The video gremlins got us on this one — we only have part of the video recording, so we've shared selected chapters rather than the full episode. The full conversation is available in audio, so please head to the podcast episode to listen to the complete interview. Tough people decisions are some of the hardest moments in scaling a business. In this ScaleX Insider Bite-Size clip,

[ScaleX Bite-Size] BJ Wright: Business Bottlenecks: What Is Slowing Your Growth? Jun 5, 2026 02:06 Before you watch The video gremlins got us on this one — we only have part of the video recording, so we've shared selected chapters rather than the full episode. The full conversation is available in audio, so please head to the podcast episode to listen to the complete interview. Business bottlenecks rarely appear overnight. In fact, the most damaging business bottlenecks often start long before

BJ Wright: Founder Strengths and Weaknesses That Stop Businesses Scaling Jun 3, 2026 39:51 Founder Strengths and Weaknesses: Why Founders Struggle to Scale | BJ Wright | ScaleX Founder strengths and weaknesses can determine whether a business scales or stalls. In this episode, BJ Wright reveals why successful founders often become the very bottleneck holding back their next stage of growth. A note on this episode: The video gremlins got us on this one, so we only have part of the video

[ScaleX Bite-Size] Greg Merrilees: Conversion-Focused Website Design & Why Websites Still Matter in the AI Era May 29, 2026 02:55 In this clip, Greg Merrilees breaks down a fundamental shift in conversion-focused website design and challenges a question many SME leaders are quietly asking: are websites still relevant in a world dominated by ChatGPT, AI search, and social media discovery? The answer is not that websites are disappearing — but that their role inside conversion-focused website design has fundamentally changed.

[ScaleX Bite-Size] Greg Merrilees: Remote Teams, Culture & Scaling Through Conversion-Focused Website Design May 29, 2026 03:37 In this clip, Greg Merrilees goes beyond design and conversion strategy to reveal what actually sustains scale inside growing agencies and SMEs: conversion-focused website design culture — not just for customers, but for internal teams too. While most leaders think conversion-focused website design is purely about websites, Greg shows that the same principles of clarity, structure, and intent appl

Conversion-Focused Website Design: How 2,000+ Sites Were Built to Convert with Greg Merrilees May 27, 2026 51:53 Conversion-focused website design is no longer optional for SMEs. In this episode, Greg Merrilees breaks down how conversion-focused website design transforms ordinary websites into high-performing digital sales machines that actually generate leads and revenue. Greg Merrilees, Director of Studio1 Design and author of Next Level Website Design, has built over 2,000 websites for entrepreneurs, SMEs

[ScaleX Bite-Size] Dean Carter: Employee Experience Design & The Four-Day Workweek That Changed Everything May 22, 2026 58 Employee experience design is often assumed to be about perks, policies, or expensive culture initiatives — but in this episode clip, Dean Carter reveals how the most powerful transformation he ever led cost the company nothing. It started with a radical experiment in employee experience design at a time when the idea of a four-day workweek barely existed in mainstream business thinking. Instead o

[ScaleX Bite-Size] Dean Carter: Employee Experience Design & The Shift That Transformed Performance May 22, 2026 05:43 Employee experience design is often misunderstood as perks, policies, or culture programmes — but in this clip, Dean Carter shows how the most powerful transformation in employee experience design came from something far simpler: listening properly. At Patagonia and other organisations he worked with, the breakthrough didn't come from adding benefits. It came from changing how people were seen, he

Employee Experience Design: The Secret to Scaling SMEs With Purpose with Dean Carter May 20, 2026 52:11 Employee Experience Design is the core framework Dean Carter uses to help SMEs and scaling organisations build workplace culture, employee engagement, and leadership systems that actually drive performance. In this episode, we explore employee experience design, workplace culture transformation, and how SME leaders can scale without losing purpose or people. Dean Carter, former Chief People & Cult

[ScaleX Bite-Size] Jason T. Smith: The Quarter-Life Crisis That Revealed $100M Scaling Leadership May 15, 2026 04:33 Scaling leadership begins in unexpected places — not in boardrooms, but in moments of crisis where ambition suddenly outgrows experience. In this episode clip with Jason Smith, we go back to the early turning point in his journey — the moment he realised his small physiotherapy practice could become something far bigger than he had ever imagined. At just 24 years old, Jason was running a small cli

[ScaleX Bite-Size] Jason T. Smith: The Growth Prisoner Moment That Redefined Scaling Leadership May 15, 2026 01:20 Scaling leadership often begins in the most unexpected place — not when things are going well, but when success starts to feel like captivity. In this episode clip with Jason Smith, we return to his quarter-life crisis — a moment where rapid business growth stopped feeling like freedom and started feeling like entrapment. At just 24 years old, Jason had already built a thriving physiotherapy pract

Scaling Leadership: How One CEO Built & Sold $100M Empire with Jason T. Smith May 13, 2026 01:17:21 Scaling leadership is the real story behind this episode with Jason T. Smith — not just how to grow a business, but how leadership must evolve every time a business scales. Jason started treating patients from a carport and went on to build Australia's largest physiotherapy network with 140+ locations, 700+ staff, and a $100M+ exit. But the real lesson isn't the scale — it's the leadership require

[ScaleX Bite-Size] Damian Hughes: Why Feedback Reveals Real Performance Culture May 8, 2026 04:33 High performance for SME leaders is often claimed—but rarely tested in real behaviour. In this episode, Damian Hughes shares a raw, honest story about receiving unexpected feedback from a podcast guest—and what it reveals about leadership, culture, and radical candour in action. Across leadership, sport, and business, we often say we value honesty, feedback, and openness. But this moment exposes a

[ScaleX Bite-Size] Damian Hughes: Defining High Performance for SME Leaders May 8, 2026 05:35 High performance for SME leaders is often misunderstood, overcomplicated, and inconsistent. In this episode, Damian Hughes unpacks why "high performance" is not a universal definition—but a deeply personal one that every leader must define for themselves. Across 400+ interviews, Damian discovered a striking truth: there is no consistent definition of high performance. That means SME leaders, found

High Performance Leadership for SME Leaders: Damian Hughes May 6, 2026 01:07:46 High Performance Leadership for SME Leaders is the foundation of sustainable growth, culture building, and scaling with purpose. In this episode, we explore high performance leadership through the lens of behavioural science, storytelling, and real-world leadership inside elite sport, business, and education. Damian Hughes breaks down how high performance leadership for SME leaders is not about ta

[ScaleX Bite-Size] Monster And Maverick: How To Cohabit With Your Inner Monster May 1, 2026 03:48 Your inner monster speaks to you daily. Claire Colvin tells her to go back to bed because she's not good enough. One moment everything she touches turns to gold, the next day she questions why they're paying her. Rhett Power reveals in Head of Mentals that it's not about eliminating your monster, it's about learning to cohabitate with it productively. Claire and Brendan discuss the monster and mav

[ScaleX Bite-Size] How To Build Accountability: Let The Team Create Plan Not You May 1, 2026 03:18 My team won't take responsibility. You're the problem. You tell your team where to go, then you bake the plan for how to get there. Result: zero accountability. Claire and Brendan reveal the solution - adopt a followership mindset, let your team create the plan, and accountability gets automatically baked in. Stop telling them how. Step behind, not in front. They're craving to be empowered. Claire

Claire Colvin - Why Your Team Won't Take Responsibility Season 19 Wrap Up Apr 29, 2026 45:20 Why your team won't take responsibility, how to build accountability in your team, and leadership mistakes killing your business revealed in Season 19 wrap up. Claire Colvin and Brendan McGurgan discuss why ineffective followers become toxic leaders, how calendar becomes performance tool versus to-do list slavery, the shocking 280 hours practice to 11 minutes performance ratio, psychological safet

[ScaleX Bite-Size] – Customer Experience Strategy: Why Culture Wins with Richard Weylman Apr 24, 2026 03:33 SME leaders in action – In this bite-size clip, Brendan McGurgan and Richard Weylman unpack one of the most powerful (and overlooked) drivers of growth: customer experience strategy built through culture, not scripts. If you're an SME leader or B2B founder, this clip reveals why customer experience strategy isn't about processes, journeys, or policies, it's about what your people are enabled and e

[ScaleX Bite-Size] – Customer Experience Strategy Starts With Better Questions with Richard Weylman Apr 24, 2026 02:07 SME leaders in action – In this bite-size clip, Richard Weylman breaks down a foundational principle of customer experience strategy: the quality of your questions determines the quality of your relationships, trust, and ultimately your sales outcomes. If you're an SME leader or B2B founder, this clip reveals why most customer experience strategy efforts fail before the product or pitch is ever di

[REPLAY - From the archive] - Customer Experience Strategy That Turns Clients Into Advocates with Richard Weylman Apr 22, 2026 01:07:24 Customer experience strategy is the ultimate growth lever for SMEs and B2B leaders—and in this episode, we break down how to turn customers into loyal advocates through a powerful customer experience strategy. In this ScaleX Insider episode, Brendan McGurgan sits down with Richard Weylman to explore how a winning customer experience strategy can transform your business, increase retention, and eli

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